Privacy Policy

At Veltrivo, we value your privacy and security. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Collection of Personal Information

We collect personal information that you provide directly to us when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Participate in contests or promotions

  • Contact our customer support

The types of personal information we may collect include:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

We use your personal information to:

  • Process and deliver your orders

  • Manage your account and provide customer support

  • Send updates about your orders and other administrative messages

  • Inform you about our products, services, promotions, and offers

  • Improve our website and services

  • Prevent fraud and protect our legal rights

Sharing of Personal Information

We only share your personal information with third parties when necessary to provide our services, such as:

  • Shipping companies to deliver your orders

  • Payment service providers to process payments

  • Service providers assisting with operations, such as website hosting and marketing services

Your personal information will never be sold to third parties for marketing purposes.

Storage of Personal Information

We store your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer storage period is required or permitted by law.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to or restrict the processing of your personal information

  • Request transfer of your personal data to another service provider (data portability)

  • Withdraw your consent to our processing of your personal information at any time

To exercise your rights, please contact us using the contact details below.

Cookies and Similar Technologies

We use cookies to:

  • Improve website functionality

  • Analyze and improve website performance

  • Personalize content and offers based on your interests

  • Display relevant advertisements

Managing Cookies

You can change your cookie settings in your browser. If you block cookies, some features of our website may not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend reviewing this page regularly for updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: contact@veltrivo.shop

Thank you for choosing Veltrivo. We value your privacy and are committed to protecting your personal information.