Shipping Policy

Shipping

For notifications related to your order, we use the mobile number and email address provided at checkout. Veltrivo cannot be held responsible if incorrect information is provided during the purchase process. Please carefully review your contact details to ensure that notifications are received correctly.

Veltrivo is not responsible for any delivery delays caused by external factors.

Delivery Time

Delivery time typically ranges between 5–8 business days, with a processing time of 1–2 business days.

Please note that during promotions, holidays, or periods of high demand, delays may occur. In some cases, delivery may take up to 30 days.

Out of Stock Products

We reserve the right for items that may become out of stock. If this happens, we will contact you via the email address or phone number provided to find the best possible solution.

Some of our products are offered as Limited Edition items. This means that once these items are sold out, they will not be restocked as they are produced in limited quantities.

If a product becomes unavailable after your order has been placed, the item will be removed from your order and the amount refunded.

Shipping Location

We currently ship to the United Kingdom.

Contact

If you have any questions, please contact us:

Email: contact@veltrivo.shop